Refund policy

No refunds. Bundles are non-refundable and non-exchangeable. Hair is carefully inspected before shipping.
All sales are final. All orders are inspected before shipment. Only if you have received damaged goods would we will accept exchanges. In this case, please contact orders@twelve15brand.com for instructions on how to get an exchange. By purchasing a product from Anümi you agree to these terms and conditions.